CW Pipewise (“we”, “our” or “us”) respects your privacy and is committed to protecting any personal information you share with us through this website, by email, by phone, or when requesting our services.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
Information we may collect
We may collect personal information that you choose to provide, including:
- your name
- email address
- telephone number
- property or site address
- details relating to your enquiry, quote request or service requirements
We may also collect limited technical information automatically when you use the website, such as your IP address, browser type, pages visited and general website usage data.
How we use your information
We may use your information to:
- respond to enquiries and quote requests
- provide our services and communicate with you about bookings or works
- improve our website and user experience
- maintain internal records
- comply with legal or regulatory obligations
How we store and protect your information
We take reasonable steps to protect personal information from unauthorised access, misuse, disclosure, alteration or loss. However, no website or method of transmitting data over the internet can be guaranteed to be completely secure.
Sharing your information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers or advisers where necessary to operate our business, deliver services, manage the website, or comply with legal obligations.
Cookies and analytics
Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the website, and improve performance. This may include analytics tools such as Google Analytics or similar services.
You can control or disable cookies through your browser settings, although some parts of the website may not function as intended if cookies are turned off.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, provide services, maintain records, and meet legal, tax or regulatory requirements.
Your rights
Depending on your location and the applicable data protection laws, you may have the right to request access to the personal information we hold about you, ask for it to be corrected, or request deletion where appropriate.
If you would like to make a privacy-related request, please contact us using the details below.
Third-party links
This website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites, so we recommend reviewing their own privacy policies before submitting any personal information.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our business, website functionality or legal requirements. Any updates will be posted on this page.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact CW Pipewise at info@cwpipewise.co.uk.
Last updated: 12 March 2026